Dr. Killigan's logo
Dr. Killigan's logo

All articles

Shipping and Delivery

Shipping Policy

Thank you for choosing Dr. Killigan's for your non-toxic, pest control needs. We are dedicated to creating high-quality, well-designed, effective pest control solutions to help you restore peace in your home. Here are the order and shipping policies

Holiday Shipping Times

As the holiday season approaches, we want to help ensure your order arrives on time. Please place your order by December 13th to receive your package before Christmas. For orders placed after December 13th, the shipping carriers will do their best to

Do you ship internationally?

Unfortunately, we are unable to ship internationally from the United States. This includes shipping to Canada and Mexico. As we grow, this is one of the things we are working to develop. However, the nature of our products means that we have a few mo

What are your shipping costs?

Shipping Costs:. The standard, flat-rate shipping costs are as follows:

How long does it take to receive orders?

Orders placed before 10 am on weekdays will be processed and shipped on the same day. Orders placed after 10 am will be processed and shipped on the following business day. Following processing, your products are estimated to arrive within 3-8 busine

What is Green Shipping Protection?

Green Shipping Protection is a way that we can make sure your shipment is covered, in case of any mishaps along the way, while at the same time doing our part to take care of the environment. If you tick the box, a small insurance fee will be calcula

My shipment is missing.

Sometimes carriers neglect to scan in packages at pick-up, or somewhere along the way. That means that your order may still be on its way to you, though it appears to be sitting still. If your order’s tracking has not been updated in 8 days or more,

Package was marked as delivered but I did not receive it

If your tracking shows that your order has been delivered, but you haven’t received it, we want to help. Here are some things you can do:. If these three steps don’t yield a result, please reach out to our Customer Experience team with your order num

How do I track my order?

Tracking information will be sent to you via email or SMS. If you haven’t received it, here’s what you can do: